Workforce analytics
Workforce analytics software that shows where work time goes
Workforce analytics software measures how work actually happens across a team, from time in each tool to capacity and workload, so leaders can plan headcount and spend from data. Intelogos collects this automatically from work computers and answers questions about it in plain language with Ask AI.
Intelogos doesn't take screenshots. Intelogos doesn't record what people type; it records only whether keyboard or mouse input happened.
Which team had the most idle time this week?
Customer Support had the most idle time this week: 3h 40m per person, against a company average of 2h 20m.
- Customer Support3h 40m
- Design2h 05m
- Engineering1h 20m
Suggestion: most of it falls in communication apps around midday, so check whether the idle threshold for communication apps fits Support's call schedule before reading it as time off task.
What is workforce analytics, and how does it differ from people analytics and employee monitoring?
Workforce analytics turns data about how work gets done into metrics, trends and reports that leaders can act on: where time goes by team and tool, how much capacity a team has and how workload is spread. Workforce analytics software collects that data automatically and keeps it current, instead of relying on timesheets, surveys or quarterly spreadsheets.
Intelogos is a workforce analytics platform that shows how work time is spent across apps and websites, without screenshots or keystroke logging, and lets managers ask questions about it in plain language. People analytics works from HR system data such as headcount, hiring and attrition, and employee monitoring focuses on what individuals do, often with screenshots or keystroke logs. Intelogos sits in the first group.
Workforce analytics
- Data
- Time, application and website use and activity levels on work computers
- Answers
- Capacity, workload, utilization, where time goes by team and tool
- Used by
- Ops, finance and team managers
This is what Intelogos does.
People analytics
- Data
- HR system records: headcount, hiring, attrition, compensation, surveys
- Answers
- Turnover, pay equity, survey trends, hiring funnels
- Used by
- HR and people teams
Intelogos doesn't track turnover, pay or survey results.
Employee monitoring
- Data
- What individuals do, often through screenshots, screen recordings or keystroke logs
- Answers
- What one person did at a given moment; evidence for investigations
- Used by
- Security and compliance teams
Intelogos never captures screenshots, screen recordings or keystroke content.
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Questions it answers
Which questions can workforce analytics answer?
Capacity, utilization, tool spend and AI tool usage: the questions ops and finance leaders bring to headcount and budget planning, each answered from the same work data.
Capacity
“Which department seems to be overworked and we need to hire more?”
Workday per person and team, grouped by department or manager. For an 8-hour expectation, 7h 30m to 8h 30m is healthy and 9 to 10 or more hours day after day signals burnout risk.
Workday KPIUtilization
“How much of scheduled time is actually worked, and how much goes to idle?”
Availability (tracked work time divided by expected work time), idle time saved or discarded by the thresholds you set, and Contribution as hours and minutes of active work in work tools.
Availability KPITool spend
“Which tools are taking up the most time?”
The Tools page lists every application and website with time, activity and an engagement level (High, Medium or Low), so underused licenses show before the renewal.
Tool analyticsAI tool usage
“Which AI tools does the team use, and how much time goes to them?”
AI apps and websites appear on the Tools page with their own time category, so you can see who uses them and for how long. It is tool usage data, not an adoption score.
Tool analyticsSeven KPIs
What does Intelogos measure?
Seven KPIs for every person, team, department and project, calculated in each user's local time zone. Engagement and Productivity count only time in Primary and Secondary tools, and new tools start as Neutral, so categorizing tools is the first setup step.
| KPI | What it measures | How to read it |
|---|---|---|
| Workday | The average amount of time tracked on a workday, counting only scheduled workdays. If idle time is configured to be saved, it is included. | For an 8-hour expectation, roughly 7h 30m to 8h 30m is healthy. |
| Availability | The portion of the day the user was working, out of the total amount of time they were expected to work: tracked work time divided by expected work time. | 85 to 100% is typical for active workdays. |
| Activity | The level of interaction with the computer through mouse and keyboard usage, as the percentage of active seconds out of the total number of seconds tracked. | 20 to 50% is typical; activity near 100% can point to a mouse jiggler. |
| Engagement | The portion of tracked time spent in primary and secondary tools (work tools) out of the total tracked time. | Above 70% is excellent; below 60% usually means tools are still Neutral. |
| Productivity | The portion of active work minutes spent in primary and secondary tools, out of the total possible time based on how much the user is expected to work. | 40 to 60% is strong for most roles; above 60% is exceptional. |
| Contribution | The total number of active work minutes spent in primary and secondary tools, shown as hours and minutes. | A volume metric with no fixed healthy range; compare people, teams or periods. |
| Overall Rating | A composite of Availability, Activity, Engagement and Productivity, weighted by the importance you assign each one in Settings, for everyone, by department or by job title. | With the default settings, about 50 or above is generally good. |
Definitions and ranges are quoted from the Intelogos help center articles linked in the KPI column. The Overall Rating weights are set in Settings, under Rating.
How it works
Workforce analytics in Intelogos, step by step
Once agents are installed, Intelogos measures the work automatically. Each step links to the help center for the details.
- 1
Install agents on work computers
People install the visible desktop agent on Windows, macOS or Linux, or an admin deploys background agents to Windows and macOS computers with a script or an MDM or RMM tool.
Understanding agents - 2
Categorize your tools
Mark each app and website as Primary, Secondary, Distracting or Neutral, for everyone or by department. The categories decide what counts toward Engagement and Productivity.
Importance categories - 3
Read the KPIs and compare teams
The Dashboard shows Workday, Availability, Activity, Engagement, Productivity and Contribution with trend charts, and the Team page compares people grouped by department, manager or job title.
Understanding performance - 4
Ask AI about your team
Generate Insights writes a report with recommendations and risk flags from the page you are viewing. On the AI Intelligence plan, Ask AI answers questions such as "Is there anyone who might be at risk of burnout?"
Managing with AI - 5
Share reports
Export advanced reports to CSV or Excel, or have them emailed on a daily, weekly or monthly schedule.
Scheduled email reports
How do you ask questions about the data in plain language?
Two ways: Ask AI inside Intelogos, and Intelogos MCP, which connects Claude, ChatGPT, Cursor or any MCP client to the same data. Both come with the AI Intelligence plan. Generate Insights, which writes an AI report from the page you are viewing, is on every plan.
Ask AI
Managers, Admins and Owners type a question and get an answer built from the organization's tracked data, with follow-up questions in the same conversation. Example questions from the help center:
- “Who are the top 5 performers this month?”
- “Is there anyone who might be at risk of burnout?”
- “Which tools are taking up the most time?”
- “Which department seems to be overworked and we need to hire more?”
- “Compare the Design team's performance to Engineering”
Intelogos MCP
A remote MCP server run by Intelogos. An Owner or Admin issues OAuth credentials in Settings, under MCP, and the assistant you already use can then query:
- People, departments and projects
- KPIs for any period
- Daily activity and work sessions
- Application usage
- Schedules and time off
Sample prompt in Claude
“Summarize last week's workload by department and flag anyone over 9 hours a day.”
Tools used: departments list, key performance stats, work sessions
Generate Insights
One click on the Dashboard, Team, Profile, Daily, Reports or Chronicle page writes an AI report about what you are looking at, with recommendations and risk flags. 5 reports a month on Analytics, extended on AI Intelligence, which also adds AI Performance Summaries and AI Coaching Recommendations.
Core Features
What the workforce analytics platform includes
KPIs, engagement, reports and AI recommendations for every person, team, department and project, without screenshots
Workforce Productivity Analytics
Productivity, Engagement, Activity and Contribution for every person and team, with trend charts, department and company ranks, and comparisons with the previous period.
Engagement by Team and Tool
Engagement shows how much tracked time goes to work tools, and engagement levels show how actively each tool is used (high, medium or low), by person, team and department.
Reports for Ops and Finance
Time, attendance and KPI reports by person, team, department or project, exported to CSV or Excel or emailed on a daily, weekly or monthly schedule instead of compiled by hand.
AI-Driven Workforce Recommendations
AI coaching recommendations and AI performance summaries on the AI Intelligence plan, plus AI-written reports with risk flags on every plan, so managers know where to look first.
Plans
Pricing
Workforce analytics software is priced per license per month. Yearly billing saves 20%, both paid plans start with a free trial, and the prices here are read from the same config as the pricing page.
Analytics
For data-driven teams
$8/license/month, billed yearly
$10 /license/month billed monthly
- Basic AI (5 insights/month)
- Engagement, Productivity, Activity & more
- Team & daily activity views
- Chronicle detailed activity logs
- Advanced reports & snapshots
AI Intelligence
Includes Ask AIAI-powered management
$12/license/month, billed yearly
$15 /license/month billed monthly
- Everything in Analytics
- Advanced AI
- Ask AI assistant
- Chat history
- Start conversation from insights
Enterprise
Security and scale
Custom
Priced for your team, with a dedicated account manager
- Everything in AI Intelligence
- SSO/SAML authentication
- Audit logs
- Custom data retention
- API access
Every plan and feature is on the pricing page. Want a walkthrough first? Book a demo.
Who it's for
Who is Intelogos for?
Intelogos measures work on computers for ops, finance and team managers. It fits these teams best.
Ops and finance leaders planning headcount and tool spend from work data rather than surveys or manager requests. Intelogos for finance teams
Managers of computer-based teams who want capacity, workload and tool usage per person, team, department and project.
Teams that want to ask questions in plain language, or connect the data to Claude, ChatGPT or Cursor through Intelogos MCP.
Companies that want work data without screenshots or keystroke logging, with employees able to see their own numbers.
FAQs
Workforce analytics software questions
Common questions about what workforce analytics is, how it differs from people analytics and employee monitoring, and how Intelogos works.
Sources
The KPI definitions, the Ask AI examples and the MCP facts on this page come from the Intelogos help center articles linked below. Checked October 7, 2026.
- Workday KPI (definition and healthy range)
- Availability KPI (definition and typical range)
- Activity KPI (definition, typical range and the mouse jiggler note)
- Engagement KPI (definition and reading)
- Productivity KPI (definition and the 40 to 60% range)
- Contribution KPI (definition)
- Overall Rating KPI (weighting and the default reading)
- Ask AI guide (who can use Ask AI and the example questions)
- Intelogos MCP setup guide (MCP clients, credentials and what the tools return)
- Importance categories (Primary, Secondary, Distracting and Neutral; new tools start as Neutral)
Related
Related solutions and guides
- Use casePerformance Management SoftwareContinuous performance management with seven automatic KPIs, AI performance summaries and coaching recommendations, so reviews start from current data.Read more
- Use caseWorkforce Optimization SoftwareWorkforce optimization based on how work actually happens: hours worked against expected hours, where time goes and signs of overwork.Read more
- Use caseEmployee Engagement SoftwareMeasure engagement from how people actually work, not just surveys: engagement levels by team and person, trends, and AI reports that can flag burnout risk.Read more
- Use caseEmployee Monitoring SoftwareAI-powered employee monitoring that replaces invasive surveillance with privacy-first productivity insights for in-office, hybrid, and remote teams.Read more
- ArticleData-Driven Team Performance for ManagersHow managers use data to measure and improve team performance: the metrics to track, how to measure data team efficiency, and insights without analysts.Read more
- ArticleEthical Employee Monitoring: Insights and TrustA practical guide to ethical employee monitoring: why surveillance backfires, six principles for workforce analytics, what the law says, and how to roll it out.Read more
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